We’d love to hear from you!
MakeMusic Cloud (formerly SmartMusic)
Support
- Find articles in our Help Center
- Submit a support request or email the team at support@makemusic.com
- Call the team toll-free (US only) at 866-240-4041
- Outside the US, call +1-952-937-9611
- Phone Support Hours: Monday – Friday, 8:30 AM – 5:00 PM, Mountain Time
Academic Sales Resources
- MakeMusic Cloud pricing
- Generate a quote
- Submit a purchase order or tax exemption document for an existing quote
- Pay for a quote or invoice via credit card
- W-9 form
- Sole Source Confirmation Letter
- Questions? Email us at sales@makemusic.com
MakeMusic Studio (formerly Fons)
- Find articles in our Help Center
- Email the team at hello@studio.makemusic.com
- Leave a voicemail at 833-HEY-FONS (833-439-3667)
- Support Hours: Monday – Friday, 8:30 AM – 5:00 PM, Mountain Time
- Book a product tour
MakeMusic Shop
- Submit your inquiry here or email the team at shop@makemusic.com.
Garritan
- Find resources in our Help Center or email the team at support@makemusic.com.
Finale Notation
Finale Sales and Support Have Ended
What happened?
-
- Review our Finale Sunset FAQ for more information.
What are my options?
-
- Review this guide to understand your options for downloading, authorizing, upgrading, and support.
MusicXML
W3C Music Notation Community Group
The W3C Music Notation Community Group maintains the MusicXML format. If you are a MusicXML software developer, this is a great place to ask questions, make suggestions, and share experiences.
Online Tutorial and Documentation
Our online Tutorial will help you get started with MusicXML.
Careers
Manage Your Personal Data
MakeMusic considers safeguarding personal privacy a top priority.View what data we collect and how its used:
We take reasonable steps to ensure that the Personal Information we collect is accurate, complete, and current. You may request access and updates to your Personal Information, and you may request that your Personal Information be deleted. MakeMusic responds promptly to all requests in accordance with applicable law.
For your protection, we may only implement requests with respect to the Personal Information associated with the email address you use to make the request, and we may need to verify your identity first. We may decline requests that jeopardize the privacy of others or require any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may retain certain Personal Information for record-keeping; e.g. data relating to your purchases for accounting purposes.
To request access, correction or deletion, send an email to privacy@makemusic.com.
If you have any MakeMusic products registered to your account, data deletion will terminate their licenses. Account deletion removes the ability to authorize Finale and Garritan products for use on computers and revokes eligibility for discounted upgrade pricing on future versions. For MakeMusic Cloud (SmartMusic) products, account deletion results in the immediate cancellation of any current subscriptions.